Refund policy

RETURN & EXCHANGE POLICY

Thank you for shopping with Pretty Little Sass Co. 💕 Each of our shirts is made to order especially for you.

Returns & Exchanges
Because our items are made to order, all sales are final. We do not accept returns or exchanges for incorrect size selections, change of mind, or buyer’s remorse. Please double-check your size and order details before completing your purchase. 

Damaged or Incorrect Orders
If your item arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery. Please include your order number and clear photos of the item so we can review the issue and make it right.

Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible. Once your shirt has gone into production, we may not be able to make changes or cancel the order.

Sizing
Please review the sizing information before ordering. Since each shirt is made to order, we cannot accept returns or exchanges due to ordering the wrong size.

If you have any questions about your order, please contact Pretty Little Sass Co. before placing your order. 💕

Thank you for supporting our small business! 🎀